Terms of service

Who we are

Unleashed: Outbreak is run by Anchor Worlds, a branch of HNGamers (Sean Rice), 7672 Judd Road, Ypsilanti, MI 48197, United States. You can reach us at support@hngamers.com. These terms are the agreement between you and us when you make an account or play.

The game is a test

The game is in an open test. It changes often, it has bugs, its servers restart without warning, and characters, items, gold and bases may be wiped. We may change, pause or end the test, or any part of it, at any time.

Your account

One account is for one person. Keep your password to yourself: you are responsible for what is done with your account. Accounts have no email address, so a lost password can only be reset by us after we have checked that the account is yours.

Items and gold

Items, gold, characters and bases in the game have no real-world value. They are not your property, you can't sell or trade them for real money, and they may be changed or removed.

Fair play

Don't cheat, use bots or exploits, attack or overload the servers, or try to get into other players' accounts. We may suspend or close accounts that do.

No guarantees

The game is provided as it is, with no promise that it works, stays up or keeps your progress. As far as the law allows, we are not liable for lost progress or items or for any indirect loss, and our total liability to you is limited to what you have paid us (the test is free).

Changes and the law

We may change these terms. New terms go up here with their date, and they apply when you play after that. These terms are governed by the laws of the State of Michigan and of the United States. Nothing in them takes away rights you have under the consumer laws of where you live.

Chat, voice and moderation

Who can play. You must be at least 13 years old. Some features have their own minimum ages (voice: see the privacy page). If you are under the age of majority where you live, a parent or guardian must agree to these terms.

What you say. You are responsible for what you type, say, name your characters and build. You keep any rights you have in it. You allow us to show it to the players it was meant for and to keep it as the privacy page describes, so we can run and protect the game.

The rules. You agree to the code of conduct at /rules. It is part of these terms.

Voice. Voice chat is relayed live to your party or to players near you, and is never recorded by us. Don't record other players' voices and publish them without their permission. In many places, recording a conversation without everyone's consent is also against the law.

Reporting illegal content. Anyone, player or not, can report illegal content to support@hngamers.com or with the in-game report. We act on reports promptly and tell the reporter what we decided. Our single point of contact under the EU Digital Services Act, for authorities and for players, is support@hngamers.com; write to us in English.

What we may do. To keep the game safe we may filter chat, hide messages, mute, suspend or ban accounts, and remove names or builds that break the rules. When we do, we tell you what we did, why, which rule it was, and how to appeal (a statement of reasons).

Appeals. You can appeal any mute, suspension or ban within six months, from the notice, on this site after logging in, or at support@hngamers.com. Appeals are reviewed afresh, by a different moderator where we have one, and after at least 72 hours when the same moderator reviews. We tell you the outcome and why.

Crime. We report content that suggests a child is at risk, and threats to life, to the police or the authority the law names.