Privacy
Short, because we keep very little.
Who we are
The game is run by Anchor Worlds, a branch of HNGamers (Sean Rice), 7672 Judd Road, Ypsilanti, MI 48197, United States. For anything about your data, write to support@hngamers.com. We answer within a month.
What we store
- Your account name and a salted, slow hash of your password (PBKDF2-SHA256, 600,000 rounds). Nobody can read your password back, including us.
- When the account was created and when it last logged into the game.
- Your birth year and month and your country, so we know which features you may use (see Children). Nothing else of your age.
- Your characters, what they carry and how far they have come.
- Chat, reports and moderation records (below).
No email address, no real name, no payment details.
Cookies
- Session: keeps you signed in, for up to two weeks or until you log out.
- Form protection: a random value that stops other sites from sending forms in your name.
Both are strictly necessary, are only sent to this site, and cannot be read by scripts.
Logs
The web server logs each request (address, time, page) to keep the site running and to stop abuse; these logs are rotated and deleted after a few weeks. The game servers log logins by account name and address. Passwords are never logged.
Chat and mail
The game servers log what is typed in chat, private messages included, with the account name, so we can look into cheating, abuse and threats. Only the people who run the servers can read these logs, and they are deleted after 30 days. In-game mail is kept until it expires (30 days) or the account it was sent to is deleted.
Voice chat
Voice chat is off until you switch it on. When it is on, your voice goes to our game servers and on to the players who can hear you: your party, or players standing near you. It is never recorded or stored, by us or anyone else, and it never leaves our servers for a third party. We use our own copy of the Dissonance voice software, which runs on our servers. There is no voice channel for the whole server.
Push-to-talk is the default. You can mute any player, or everyone, at any time.
Reports and moderation
When you report a player, we keep the report: who reported whom, when, why, and the chat lines around it. Voice is never recorded, so a voice report keeps only what you tell us. We keep reports for 180 days after they are closed, and moderation decisions (warnings, mutes, suspensions, bans, appeals and their reasons) for as long as the account exists and one year after. When we mute, suspend or ban you, we tell you why and how to appeal.
Children
You must be 13 or older to play. Voice chat needs you to be at least 13, or older where your country's law asks for it (16 in parts of the EU), and is off by default for players under 18. If you are under 18:
- voice chat stays off unless you switch it on;
- players outside your party can't whisper or mail you, and you don't see the server-wide channels, unless you switch them on.
We don't knowingly keep anything about children under 13. If you think a child under 13 has an account, tell us and we will delete it.
Why we use your data
- To run the game you signed up for: your account, characters, chat and voice (performing our contract with you).
- To keep the game fair and safe: chat logs, reports, moderation records and the server logs (our legitimate interest in stopping abuse, cheating and crime).
- Voice chat only while you have it switched on (your consent, which you can take back by switching it off).
Your rights
You can ask for a copy of what we hold about you, for it to be corrected, or for your account and everything in it to be deleted. Write to support@hngamers.com from the game or this site, and we will check the account is yours first. If you are in the EU or the UK you can also complain to your data protection authority.
Where your data is
Our servers are in the United States. If you play from outside the United States, what this page describes is sent to and kept on our servers there, so that we can run the game for you. It has the same protection wherever you play from, and it is never sold or shared for advertising.
Nothing else
No analytics, no trackers, no ads, no third-party fonts or scripts. Everything on this site is served from this server.